If you are unable to download the adopte app from the Google Play Store, this is probably due to your Google account settings.
There are several possible reasons for this:
1. Your phone is linked to another country
The Play Store adapts its app catalog based on the country associated with your Google account. If you purchased your phone in a different country than the one where you are currently using it, some apps may not be available.
Solution:
- Check the country registered in your Google account settings
If necessary, you can change your country in the Play Store by referring to this article.
Please note: this option is only available once a year.
2. Problem with your Google account
If your Google account is still registered in another country, even after changing phones, this may prevent local apps from downloading.
Solution:
- Change the region in the Play Store settings
- Add the Google account linked to your region and sign in
If necessary, refer to this article.
3. Compatibility issue
Some phones purchased abroad may have a specific version of Android that is not compatible with certain apps available in your current country.
Solution:
- Check your device's Android version and compare it to the app requirements
- If your device is not up to date, try installing a system update
If necessary, consult this article.
4. Mobile carrier restrictions
In some cases, carriers block or restrict access to certain apps depending on the country where the phone was purchased.
Solution:
- Contact your carrier to see if there are any restrictions on your device
- If possible, insert a local SIM card and restart your phone