You want to take a short break.
Deactivating your account allows you to temporarily remove your adopte profile, while giving you the option to reactivate it whenever you want and recover all of your contacts.
Thanks to this feature, you won’t have to go through the sign-up process again.
If you have a subscription, please note that deactivating your account will not cancel your subscription. If you wish to cancel the automatic renewal of your subscription, please refer to this article.
From our iPhone app:
- Go to the "my profile" page by tapping on the
button
- Go to your account settings (gear icon
)
- Go to the "Help Center" section and tap on "Deactivate my account"
From our Android app:
- Go to the "my profile" page by tapping on the
- Go to your account settings (gear icon
- Go to the "Help Center" section and tap on "Deactivate my account"
From our website (accessible from a computer):
- Go to "Account" by clicking on the three small dots "
" located at the top right of the navigation bar, available from any page of the site
- Then go to the "Deactivation" section and then "I am deactivating my account"
To reactivate your account, simply enter your login details on the website or app homepage and click on the reactivation link that will be sent to you by email.