You are receiving a message stating that your email address is already in use or inactive.
This probably means that you are trying to create a new account on our platform instead of logging in to your existing account.
From our iPhone app
Log in to your existing account from the "Log in" page of the app using the email address in question as your username.
From our Android app
Log in to your existing account from the "Log in" page of the app using the email address in question as your username.
From our website
Log in to your existing account by clicking on the "Log in" button at the top right of the website's homepage using the email address in question as your username.