How do I change my password?

You want to change the password for your adopte account.

From our iPhone app

1. Once logged in, go to the "My Profile" page by tapping the button
2. Access your account settings by tapping the button
3. Tap on "Change my password."
4. Enter your current password, then enter the new password you have chosen
5. Confirm and validate

Please note: your password must be at least 8 characters long and include 1 capital letter and 1 number.

If you have forgotten your password, please refer to this article.

From our Android app

1. Once logged in, go to the "My Profile" page by tapping the button
2. Access your account settings by tapping the button
3. Tap on "Change password"
4. Enter your current password and then enter the new password you have chosen
5. Confirm and validate

Please note: your password must be at least 8 characters long and include 1 capital letter and 1 number.

If you have forgotten your password, please refer to this article.

From our website

1. Once logged in, go to "account" by clicking on the three small dots "" located at the top right of the navigation bar, available from any page of the website
2. Fill in the "Old password" field with your current password, then fill in the "New password" field with your new password
3. Confirm and don't forget to validate

Please note: your password must be at least 8 characters long and include 1 capital letter and 1 number.

If you have forgotten your password, please refer to this article.