You need to access your payment history or obtain a purchase invoice.
From our iPhone app
In accordance with our Terms of Service, we remind you that if you made your purchase via the iPhone app, Apple Inc. is solely responsible for the payment process, in which adopte is unable to intervene.
Therefore, any requests relating to payments via Apple, such as a request for an invoice, must be addressed to Apple Inc.
Although we are unable to process these requests, you can obtain assistance on the Apple support website by clicking here.
From our Android app
In accordance with our Terms of Service , we remind you that if you made your purchase via the Android app, Google LLC. is solely responsible for the payment process, in which adopte is unable to intervene.
Therefore, any requests relating to payments via Google Play, such as requests for invoices, should be addressed to Google LLC.
Although we are unable to process these requests, you can obtain assistance via the Google Play Help Center by clicking here.
From our website
- Log in to your account at adopte.app
- Click on the three small dots "
" at the top right of the navigation bar, from any page of the site
- Click on "account" in the menu that appears
- Then click on the "MY SUBSCRIPTION" section
- Find the line that corresponds to the purchase you are interested in, then click on the down arrow button
- Your invoice has been downloaded in PDF format